Seamless, Smart, and Scalable Pilgrim Transport Solution
We have an advanced B2B2C transport management system that provides seamless travel experiences for pilgrims performing Hajj and Umrah. Our platform enables travel agencies, agents, and customers to efficiently manage transportation bookings, create custom travel packages, and optimize vehicle operations with real-time tracking and automation. With a powerful web portal, mobile apps, and an admin dashboard, Rafeeqi ensures a hassle-free, organized, and spiritually enriching journey for all users
Key Features
Agent & Customer
Management
Travel agencies can onboard agents, who can then add customers, manage bookings, and create custom packages.
Custom Travel
Packages
Agents can design personalized Hajj/Umrah travel packages based on customer needs, offering flexible pricing and services.
Customer App for
Direct Booking
Customers can book rides from available packages or reserve individual vehicles for personalized trips.
Real-Time Tracking
& Notifications
Customers and agents can track rides live, receive trip updates, and get estimated arrival times.
Multi-Payment
Support
Payments via bank transfers, credit cards, mobile wallets, or cash on delivery for easy transactions.
Dynamic Pricing &
Discounts
Automated surge pricing, seasonal offers, and agent-specific discounts to optimize travel costs.
Admin Dashboard for
Full Control
Centralized system to monitor drivers, manage payments, and analyze performance reports.
Driver App for Efficient
Operations
Drivers receive trip assignments, navigate optimized routes, and report issues in real-time.
Analytics & Reporting
Generate detailed reports on bookings, payments, agent performance, and operational insights.
Industries We Serve
- Hajj & Umrah Travel Agencies – Manage pilgrim transport with ease, automate bookings, and ensure efficient vehicle operations.
- Religious Tourism Operators – Enable flexible trip planning for Ziyarat, intercity transfers, and custom pilgrimage routes.
- Hotel & Hospitality Services – Offer integrated transport solutions for guests traveling between accommodations and holy sites.
- Airport & Transit Services – Facilitate smooth pilgrim transfers from airports to key destinations.
Solution Components & Features
Travel Agency Portal (B2B)
- Agent Registration & Dashboard – Secure login, performance tracking, and commission management.
- Bulk Booking & Package Creation – Upload customer data, add luggage details, and assign trips.
- Automated Booking Management – Approve, modify, or cancel bookings with instant notifications.
- Financial Overview – View invoices, outstanding payments, and generate reports.
Customer Mobile App (B2C)
- Easy Ride Booking – Select pickup/drop-off locations, vehicle type, and fare estimates.
- Scheduled & On-Demand Rides – Book instant rides or plan trips in advance.
- Live Tracking & Notifications – Get real-time vehicle location, trip updates, and alerts.
- Multiple Payment Options – Pay via digital wallets, cards, or cash.
- Customer Support & Feedback – In-app chat, call support, and trip ratings.
Admin Panel
- Manage Agents & Customers – Track bookings, performance, and complaints.
- Vehicle & Route Management – Assign vehicles based on demand and optimize routes.
- Driver Monitoring & Payments – Assign trips, track earnings, and handle payouts.
- Analytics & Financial Reports – Generate insights on revenue, trip trends, and efficiency.
